I purchased a curio, after 3 days the price was reduced. I called them to let them know and can refund the difference. But the way fair representative could not do that. She advised me to return and buy. I had to pay for the shipping. I purchased another one but she gave me 10% discount code, so that was good. They should have the option of simply refund instead of shipping which was a hassle. User's recommendation: Good customer service.