We ordered a new backboard. We had no idea that the hoop did not come with it. We thought the hoop came with it and thought Jerry might mention something of that nature. If you look online for just backboards, you will see what i mean. Jerry said he will take no blame in this. I asked Jerry how much it would be for the hoop. He said $139 plus shipping, which would probably be around $30. He later texted me and said it would be $158, and he would cover shipping. Sounds “nice,” but i know what i heard, which is $139. He insists he said $158. He says he has nothing on the item list for $139, so why would he even say that. I even remember stating the cost back to him over the phone. Jerry seems like a great guy, until you disagree with him or point out something to make it better or have better communication. This is his area of expertise, and as a customer, i was expecting the backboard and rim combo.