I had called in for a telkom contract on the 02/03/2021. a test debit order was done for R499 on the 04th March 2021. Thereafter there was a delay in the phone since the phone was apparently discontinued. I then had to take a new phone contract and only received that in June 2021. I was told that the money would be refunded after two months. Today, 10/09/2021, I have still not received the money. I phoned the call centre 081180 and was told by Simphiwe Mtsweni, that this was now a so called deposit for my contract and that I would only be refunded after 24 months. Where is this stipulated in the contract? I had not bee advised prior to this. Also, the deposit does not reflect on any of my statements. And will I be paid interest when it is refunded. Telkom needs to get their act together and teach their staff on how to advise clients properly. I would sincerely appreciate my refund.