20 Feb, 2018 → by ClaimboUser995209
Terrible warranty coverage
1
My Spring Air memory foam bed is seperating on both sides. A representative from Spring Air came out for warranty and ehen he got back with me he said that mattress was in warranty but warranty was void because of a stain in the middle of the bed. Which has nothing to do with the sides separating. I called the Sprinf Air customer service and they said any stain big or small void warranty because they are considered "toxic". In my opinion this is w cheap way of getting out of covering a warranty. Im really pissed cause I paid good money for this mattress!!!