Since I've become more conscious of my clothes and their environmental impact, I've researched and bought recycled, upcycled and sustainable fabrics with a vegan emphasis. I ordered a truly lovely looking red hemp linen top and a sustainable cotton sling bag from this company. The first top was lost in the post. The 2nd came 2 months after order and the bag followed a few weeks later. The items were in plastic ziplock bags sent by India post. No real packaging and no receipts. I'm a large but this was an XL and it simply isn't even an M size. I can't fit my arm into it. The materials? My biggest disappointment: no hemp linen at all. In fact, it's 65% cotton and 35% polyester! The bag leaks colour over everything it touches so unless you want to wear black all the time, it's useless. The strap doesn't fit over your body either, just sits at the side of your bust. The customer service though was spot on. Kind person, polite and helpful insofar as he's able. Unfortunately they won't give me a full refund but I've settled on 70% and keep the products. I'll give them to a tiny person instead. Don't be fooled by this company. Their clothing, material, ethics are NOT sustainable. The top was made in China and bag in Malaysia and shipped from the US?! They are fraudulently showing themselves to be environmentally conscious but they aren't. Please don't buy from them. Foll Don't ve User's recommendation: Don't be fooled.