I was sold on the idea of "organic engagement" and a "dedicated account manager," and that the account would grow. Little did I know that the account following DID grow, but my professional business account was now following, cold-pitching through direct messages, and interacting with random people online. My professional account was flagged as spam due to these messages, and my instagram now was littered with pictures of half-naked women, people I've never met, and conversations that were absolutely not the conversations I needed to have as a professional. My "account manager" took the liberty to continue these engagements after asking to stop, the following and engagement dropped significantly (many of them were bots), I had to re-authenticate my account (since it was flagged as spam), and they didn't even complete their services before they went completely quiet! I couldn't contact anybody! Not to mention they auto-charged my account another $2,000 randomly one day just for the heck of it. You DEFINITELY need to stay away from these guys. Cody Kerns and his team are borderline criminal and will be a dagger to your business and social media presence.