That's just it no phone numbers, or email to contact them I cut off my new card once I saw they were using the lost card thats why I got another card because I lost my original card see how they just keep trying to take any amount of money clearly a scam and so many times look at the reviews SCAM Instantly Vivid 46 High Point NC march 26, 27 20** **.87 March 28 $67.40 March 29 $53.92 March 30$44.93 March 31 $22.47 I was able to locate their phone number for you, though it was a little difficult. Their number is 800-425-1884 and their hours are M-F: 9am-5pm EST. Call this number and they never heard of this company and wanted to know how I got their number DO NOT BUY THE $4.95 TRIALS