1 Oct, 2019 → by ClaimboUser147378
Terrible experience – Stay away from Green Motion
1
You get what you pay for. I chose Green Motion because it was a few Euros cheaper, and I regret it. The first and last time I rent a car with them, the whole experience was a disaster: - I got a €40 parking ticket and Green Motion charged me €72 for administration fees. This is 4x more than any other rental car company. Even though the ticket stated I had 10 working days to claim, Green Motion simply charged my credit card for €112 before I knew about it. - The car was in very bad condition, full of scratches. It took me 1/2 hour to check previous damages an add them to the report. - At the counter, the staff of Green Motion tried to change the conditions stated in the contract when I booked the car with Autoeurope.com. They tried to lower the insurance coverage that was written on my contract. Staff was very rude. Bottom line: stay away from Green Motion. I rent cars every month, and this is by far the most unprofessional service I’ve seen.