1 Oct, 2019 → by ClaimboUser147378
Terrible experience – Stay away from Green Motion

1

You get what you pay for. I chose Green Motion because it was a few Euros cheaper, and I regret it. The first and last time I rent a car with them, the whole experience was a disaster: - I got a €40 parking ticket and Green Motion charged me €72 for administration fees. This is 4x more than any other rental car company. Even though the ticket stated I had 10 working days to claim, Green Motion simply charged my credit card for €112 before I knew about it. - The car was in very bad condition, full of scratches. It took me 1/2 hour to check previous damages an add them to the report. - At the counter, the staff of Green Motion tried to change the conditions stated in the contract when I booked the car with Autoeurope.com. They tried to lower the insurance coverage that was written on my contract. Staff was very rude. Bottom line: stay away from Green Motion. I rent cars every month, and this is by far the most unprofessional service I’ve seen.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Green Motion you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.