Our lift coffee table has been broken for several months and after a Baer tech came to our house and told us he had to order a part and that the brackets need to be adjusted, nothing has happened. When I call, they tell me the part hasn't been ordered, but "they will order it now". The last person asked me to take pictures of the problem..really..after you had a man here User's recommendation: Don't buy from this company....they don't care about you after they get your money.