I am a Broker and I unfortunately had to send a loan to them because of credit issues with my buyer. We have had the worst time getting anyone to respond to us and my buyers are now homeless. We were supposed to close on 8/30 and we resubmitted final conditions over a week ago. They just sit on people's desks and nobody cares. This is the absolute worst company and I will never send another loan to them. My customers do not deserve this terrible service.