I purchased a home at 9358 Bay view Dr. Lillian, AL 36549. Terminates were discovered the day before closing. Terminix had carried the bond on the property since 1991 under the prior owners name - Robert Zarr. Upon closing, I was provided with a letter from James Faust, branch manager Gulf Shores, confirming Terminix is responsible for all treatment and repairs. To date, we can't get return calls, updates, or any communication. The last we were told, 1 month ago, was that 3 bids for the repairs had been submitted to corporate and we were awaiting their approval. And then dead silence. I need an answer NOW. 3 months is plenty of time to wait.