5 Aug, 2021 → by ClaimboUser319033
Telecom fibre
1
In May 2021 a Telkom agent came to our premises and told us they that they will be installing fibre and it's going to be free for the first three months and thereafter we'll be paying R400. Three months later the service is now suspended and we decided to go and pay the R400, to our suprise we are told we owe for the 3 months we were using the Wi-Fi and that the promotion was a lock down deal and it ended before the fibre was installed. They also told us they've been sending emails only to find out they've been sending to the wrong email because No one on their part called to confirm our details to make sure they have the correct I info they only wanted to make sales.