I received a bill in June of 2007 stating that I owed for using 19,000 gallons of water in May. My average use is 2,000 gallons. I do not have a pool, I do not water my lawn (we receive plenty of rain), and there are only two people living in a small mobile home. They had the meter re read and said that everything was working fine. I asked if it could have been a data entry error, and they declined to answer. I paid the minimum while they were supposedly rechecking my meter a third time, and then I got my water shut off. My next bill showed that I used 2,000 gallons of water as usual. I feel that I was cheated out of my money because there was no way in *** I used 19,000 gallons of water. You tell customer service what's going on and they treat you like a liar. G. D. Cordova, Conroe, TX