I bought a Christmas gift from this website. Item did not work out of the box. Informed the company and they sent me a list of suggested steps to fix it (take gun apart, test the electricity with a volt meter, etc). All ridiculous since the gun was brand new and the suggestion was I basically rebuild...
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DO NOT ORDER FROM AIRRATTLE.COM. I purchased a birthday gift that I left in the original packaging until it was openend at the birthday party 2 weeks after I received it. The AK 47 electric airsoft gun would not work right out of the box. I notified the company within 24 hours of opening the package that...
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We bought a new airsoft gun for our nephew from www.airrattle.com he opened it Christmas day and it broke after 15 shots. After we looked at the gun closer we realized it was a used gun. airrattles website doesn't have an address or phone number listed. They responded to our e-mail 2 days after we contacted them...
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Bought an Air Soft gun from them for $140. Charged the battery as instructed, but it did not work out of the box. E-mailed them the day after receiving the defective gun/battery, it took them 8 days to respond as follows, “I do apologize but the battery and charger that is provided with the guns are not...
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I ordered several items for my son for Christmas 2011. They arrived in damaged packaging. I assumed that someone at Airrattle had not taken the care to use bubble wrap and that they were damaged in transit. Having read of others' experiences, I now question whether they were already damaged items when they were placed in the...
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Fraud
For the first time, Itella is not even trying to make a delivery or contact the recipient in any way. This time I was on the spot, not leaving the apartment for a second, the phone was completely free and the door down on weekdays never closed. We never used this courier, this is not my first time, the shipments have been from different Oceanian countries and have never been received, or the courier has tried to contact me in any way.
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