A technician was scheduled between 8am - 12pm today. I received an automated call around 8:30 am stating my technician was on his way. At 11:30am I called the number back, to check on the tech. At that point I find out the order was put on hold. NO ONE CALLED TO NOTIFY ME! I GAVE UP A DAY OF WORK FOR A NO SHOW BY YOUR TECH! UNACCEPTABLE !!! I'[M NOT AVAILABLE TO RESCHEDULE FOR ANOTHER NO SHOW. NO ONE WOULD TELL ME WHO THE CONTRACTOR WAS SUPPLYING THE TECH. I TORE UP 3 DIRECTV SUPPORT STAFF IN ANGER. I LOST A DAYS WORK! I'VE BEEN WITH DIRECTV SINCE 1998, 23 YEARS! I HAVE SCHEDULED MY SERVICE TO BE SHUT OFF 9/1/21. THE REASON IS UNRELIABLE SERVICE TECHNICIAN CONTRACTOR. I'M PRETTY ACTIVE IN THE COMMUNITY, I WILL BE SHARING MY EXPERIENCE AND YOUR FAILURE TO HOLD THE LOCAL CONTRACTOR ACCOUNTABLE. I WAS ASKED IF I WOULD LIKE TO RESCHEDULE - WHY WOULD I WANT TO GO THROUGH THIS NIGHTMARE AGAIN? YOU MIGHT WANT TO RECONSIDER YOUR LOCAL CONTRACTOR FOR SERVICE. IT COST YOU A CUSTOMER OF 23 YRS.