There is a new way to order a Taxi for Medicaid patients in Glenwood Springs CO. Order a ride spend a lot of time waiting. Booked 2 rides to the Valley View Hospital August 5th and 20th. The one on Aug 5th didn't show up, no call, email blocked, when I tried to call waiting time was 14 min and even then nobody answered and after 15 more minutes I hung up. Wasted time reschedule appointment, took a bus. Appointment for August 20 was schedule with wrong pick up address and no option to edit. Cancelled existing booking and tried to book ride with correct address and couldn't find the pick up address... Tried to call waiting time 30 min. The whole time dealing with this business was a waste of time. Hope that Medicaid patients will be return to local Valley Taxi which was great and no difficult to book. User's recommendation: Do not recomended this buisness.