I had an6 month subscription for a Spanish class I was taking and yesterday I get an email that says I've successfully made a 59.99 dollar payment. So I'm freaking out because money is tight and I'm in SPAIN. So this really put me in a financial bind. I email the support team and get told that they do not do refunds and that my subscription will be canceled in January. Well I will either be taking this up with my bank or continue to leave awful reviews for everyone I know and let the Spanish department in my school know that busuu is absolutely awful until something happens.