I too was scammed out of $99.95 for this bull that they sent me, that doesn't even work right now. I let my son have it cause he's trying to quit smoking. I am on disability and would never pay that much some mess like that. When I called I was so angry, and the customer service guy was so nice but I cussed him out. I just am calling it a lost. He said it was too late for me too send it back because it had pasted the 14 day return date. I was told I had a 30 day trail. I got on line and begged them to send me a refund, hope it works but I don't think so. Also be on the look out about another scam from this company named QMax. I got ready to order from my favorite yarn company and up popped this advertizment, that on behave of that company I had won a prize. $4.95 for shipping &handling. Last week here it goes again $95.00 out my account. Now my electric almost got turn off behind that. so I'm down over $200.00 this month and that could, should have been paid on a bill. No more. Good luck everyone, and I hope we all get our money back