I initially purchased all materials from FatCow in order to setup my website and paid for a year subscription for hosting. In the end I did nothing and never used their services or materials. One year later they took an additional $97 for a further year of hosting and refuse to reimburse me. I have contacted them twice and they don't bother to reply. Not a nice company to do business with. I would not recommend them to anyone. It surely cannot be legal to take money for providing no service. What has happened to morals and ethics? Why do businesses think it's OK to rip people off? They know there is nothing I can do so they don't even bother to respond. PayPal are not involved because, for them, it was a legitimate transaction.