Technician still has not finished putting up our swing set after rescheduling five times!! He's supposed to be back tomorrow afternoon to finish (which is the sixth appt the tech scheduled with us)!!! We keep getting texts from go configure to rate our "completed service"... It's not completed!!! I bought it for my grandson's birthday party over a month ago. Originally scheduled for set up on 5 sept. He is now coming back tomorrow on 25 sept to finish! He dropped all the boxes in my driveway on the 5th. They sat there for two weeks. Rescheduled due to car trouble, due to miscommunication with dispatch, then no reason what so ever... Just no showed. Btw my grandson cried not having it as promised for his birthday! Horrible service!!! We paid for the swing set in august & scheduled delivery & set up for the 5th which was soonest appt. Go configure already charged my card $499.99 for delivery & set up at beginning of sept! I will be telling everyone I know not to use go configure!!! Worst customer experience ever!!!