29 Jul, 2021 → by ClaimboUser437033
Surcharge on bill

Without notice a 3% surcharge was added on to our dinner bill recently at the Yorba Linda California location. I first of all think this is a lousy way to do business and the reasons given for the surcharge do not make sense. For example if they are to assist with employee salaries or other restaurant expenses, then what am I paying for in the first place on your menu? If you are not making enough money, then just simply raise your prices. User's recommendation: Ask about it up front.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of El Torito you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.