I bought this MP3 player form Supersmart Electronics and when it arrived I already knew I was sending it back. So I opened and made sure I didn't like it, which I didn't. Plus the *** thing didn't even work. It wouldn't shut off and sometimes it wouldn't even turn on. A complete waste of $89.99. So I emailed the company telling them my concern, and instead of return instructions I received and email telling me how to work the *** thing. As if I was ***. So after 10 emails back and forth they give me their return address and I send it back. Now the only thing they asked me to do when sending it back was to write these numbers on the envelope so that they knew it was from me. Well now they're claiming they never got the returned piece of *** and they're insisting I give them a tracking number. Well this was 3MONTHS AGO!!!! I am so angry that I wasted $90 on absolutely nothing. Do not buy products from this company. They lie, rip you off, and talk down to you. Its not worth it!!!!