1 Jan, 2018 → by ClaimboUser266332
super ace
1
On 29/9 my superace broke down and as it is still under warranty I called tata road assist who promptly arranged for it to be collcted and taken to tata paarl. the next day, upon enquiring what was wrong, I found out the car was missing. eventually traced it to tata stikland who stated the engin needs to be replaced but they are awaiting autorization from tata. a week later, during which time I made about 10 calls to tata (gavin and christel) on [protected] all I found is that they are avoiding the problem by saying the car was not serviced. when I provide proof it has they find some other tactic to delay matters. up to now, a week later, I still have no idea what is happening and we use the bakkie daily for work. all I want is for the bakkie to be repaired so that I can get back to work or at least an indication of when I will have it back. please be warned that while tata is a fairly good bakkie the service is pathetic!!!