I signed up with Fandangonow to watch a specific movie. The movie quit every 5 - 15 movies. When I called customer service I waited a long time, finally reached someone after a long wait. She told me she had to transfer my call but there was no queue so there should be no problem. However, no one ever picked up. I called back several times, one time on hold so long that my iPhone automatically terminated the call. The only way I was able to watch the movie was turn off the TV, turn it back on and re-search for movie, select it, and resume. It took us nearly 3 hours to watch a 2 hour movie. I would like to cancel my Fandango membership.