3/30/2021: Went into RiteAid in Clearlake CA. This is a small rural town in Northern California and until this date shopping at this store was a pleasant experience. On this particular day, I went in to purchase a birthday card for a cancer survivor loved one. For the first time ever, the store had BLARING DANCE CLUB (hip hop?) MUSIC overhead, so incredibly irritating, unwelcome and distracting that I simply could not hear myself think or concentrate on my purchase for the card and several other medical items needed. As a result I headed for the door to leave this surprisingly awful experience when I stopped at the front counter to get the name of the manager to report this first time experience . At the counter I was greeted by a young woman who, in response to my request for the name of the manager and store phone number, didn't cooperate initially, instead asking me "for what?" as to my request. At that moment, another employee, a stocky, young Caucasian male named "David" who is ALWAYS rude but whom I have before complained of, looked over from where he was assisting another customer and stated the manager's name was "Mario, but I'm not giving you his cell phone number!" Well, I never ASKED for the cell phone number and so stated— he should have minded his own business as I wasn't talking to him. The young woman then provided the store phone number after I told her I'd get it online if necessary. When I called for the manager within minutes of leaving the store (the incident was just after 5 pm), I finally reached the pharmacy and a woman with what sounded like an Australian accent told me Mario was gone for the day but to call back the following day and the pharmacy would connect me with him. Well, I called on 4/1 and only reached a live person there after THREE attempts, and when I asked for Mario the woman (a different person) put me on hold and NEVER came back on the line. Accordingly, I have never been able to speak with this phantom manager. I have shopped at RiteAid for years. If RiteAid now condones blaring hip hop, dance club music in its stores while a customer is attempting to have a pleasant shopping experience, then I will NEVER shop there again. There are other stores where I don't have to listen to such intrusive GARBAGE while trying to shop.