I would like to file an official complaint against Protea Hotel OR Tambo. On the evening of 9 March 2021, I checked into the hotel after 8pm for one night only. I checked out the following morning shortly after 5am as I had an early flight. After taking off, I discovered and realized that I forgot my flash drive in Room 522. I called the hotel during the afternoon and one Ruth advised I call back in half an hour. When I called back, I was told she already went home. She purposefully requested I call back at a time she would not be available to take my call. I called again and was informed I would be called back but no one called me. I called back again and eventually was informed that someone will call me and I stressed that no one calls and everyone promises to do so. Eventually a lady called me. She was extremely dismissive and informed me that housekeeping did not find it and that the room was not made up yet. I informed her that it is good and requested that they please look again. She was very annoyed at me and said she will call me but to date has not called me again. I told her that I am not implying that I MIGHT HAVE left it in m y room but that I am informing her that I definitely forgot in it in the room in my haste to rush to the airport shortly after 5am in the morning. It is my view that no one else had access to the room except for Protea Hotel staff and that it was stolen. The alternative was that they were not prepared to do a diligent search and imminently dismissed my plea. I am horrified that this was the manner I was treated and how unprofessional this issue has been dealt with . I did not expect that my property will be stolen at a Protea Hotel and have taken under consideration to pursue criminal charges if this is not resolved.