I ordered and paid for a car which I then cancelled after they failed to deliver after re-scheduling it four times by text with no phone call. Caused enormous inconvenience and expense. They have refused to answer my demand for refund, their site is automated and there is no answer for "where is my refund", there is no "live chat" with a representative, there is no one answering the phone. These guys are thieves in the first degree. FRAUD. Next step Attorney General's Office. User's recommendation: RUN AWAY!