I've been trying to deal with this illegally owned company for several months now on items I was promised within the week after I purchased them. I purchased several tubs, toilets, sinks and sink bases along with over 5,000 sqft. of tile that I still haven't received. No one will answer my phone calls, emails and now they are avoiding the legal documents that have been sent to them. I'm looking forward to the day I have Mark Hafner in court in hopes of getting at minimum my money back for the purchases. As a contractor, I was expecting better customer service from someone who states they are one of the largest discount contractor supply houses in Middle Tennessee. Now I see why they were forced out of Davidson County/Nashville and had their business licenses revoked. I just wish I would've done my research on them before I wasted my money there. I've also filed a complaint with the BBB along with notifying the IRS that they are participating in tax fraud also as when I made my purchases, Mr. Hafner informed me that if I paid with cash, it'd be cheaper. I should've known he was a fraud. Buyer beware.