I finally got through on the one number for their customer service it seems very unprofessional it's like a regular voicemail on a personal cell phone I left a message it's been 2 weeks and I still haven't heard back from them plus the thousands of emails that I've sent their customer service and not one word back from them whatsoever I have absolutely no idea if they really exist or if they are just scamming everybody in the world User's recommendation: Again run the other way if you see the name of this furniture store.