First of all, the girl at the counter, Dee, was rude and unprofessional. I had my car towed there after it overheated. They offered me a loaner car, which I thought was great and I accepted. So then they come up with a quote for over $6800! I researched on the web and found another way for them to repair the issue and went back to them. They requoted it at $1800, and I decided that I would need to save money for a few weeks before I could have it completed. So I returned the loaner car and paid the $150 for the diagnostic service, (which is higher than anywhere else). This was on a Friday. I told unfriendly Dee that I would try to get my car towed out of there on that day, but I couldn't get it done before they closed, so I arranged it for Monday. She calls me Monday morning and informs me that they are charging me $30 a day (including the days they are closed) for my car sitting there from the moment I had it towed to them until I could get it towed out, on Monday! They never told me this upfront and I wasn't informed of it until Friday when I went in to pay the diagnostic bill. She says they wont release my car unless I pay the bill. And then she says that they cut the amount in half to $165 (this number doesn't even compute)! I argued and disputed it with her, but when the tow truck driver got there, they wouldn't release my car! I had to pay this unfair charge so I could get my car back! DONT USE THIS PLACE, THEY RIP PEOPLE OFF!!!