I hate these bastards. Had no ploblems when it was Ameriquest...All i wanted was a pay off amount..took a week to get it faxed to me..Was more than I owed according to my statement... These are the rudest *** on the phone that I have ever talked with...To bad these *** weren't associated with enron or maddoff...........if any jobs ever needed cutting it these ***....lets see how they would react to getting talked to like they were less than human beings...love the first part of their getting ltting you know right off the bat they are a debt collector....screw'em