Will NEVER return to ssvape,Hagerstown, Md. my husband and I bought several of their batteries which we were told had a lifetime warranty today i tried to return 3 of them because 2 of them will not hold a charge for longer then an hour and the 3rd one wont completely charge at all. They were VERY rude and got nasty with me. Was told they have to be completely broken to be covered by the warranty. For the price we paid for these batteries who wants one that doesnt even last an hour, this is a ploy to get u to buy more because you have to change them so often. This is not the 1st time we have had issues with the people in this store. They are always rude and act like its a bother to wait on tou or answer any questions. Very bad and unprofessional customer service. Also when it comes to the warranty it only covers batteries wrapped by them but they won't rewrap batteries for you unless you have the wrap ok so if you buy wrap somewhere like auto zone is not an ssvape wrap which then voids the warranty. Bad bad buisness