Furniture was not delivered on the initial day scheduled, and I received a call this morning, saying the driver called in sick and the delivered was cancelled today. I have missed two days of works waiting on deliveries but the call rep would not let me speak to a manager. After many minutes of talking and repeating my request to talk to a manager she hung up on me. I called the center back and the rep I spoke with immediately connected me to some one who could, and did help me. The first rep left such a bad taste with me, I will likely never buy anything from Furniture To Go again. And that's a shame because my granddaughter wanted a bedroom suite from there.