2 Nov, 2019 → by ClaimboUser257317
spoilage charges levied on me
1
I booked return tickets for 2 pax for travel by Air Asia from Bangalore to Bhubhaneswar and return. My PNR is WSYFPW. Onward travel was for 12/12 2018 and return for 15/12/2018 As we could not travel due to unforeseen circumstances, I had cancelled the tickets for both pax However, I was refunded only Rs 1710/- deducting a spoilage of Rs 6886 for the return leg. I think this levy of 'spoilage' is totally incorrect as it involves no mistake from my side. I am entitled for this refund. Hence I request you to release the 'spoilage fee' retained by you IMMEDIATELY without any further delay. Anticipating your positive response ASAP My email id is: [protected]@hotmail.com and mobile no is: [protected] Regards S Chandrasekaran