Update by user Jul 29, 2021 No contact from Solaris whatsoever. Very disappointed Original review posted by user Jun 29, 2021 Ref # DSI-70E-101 S/N: 600022****030018****1 60******** My dehumidifier no longer dehumidifies, the compressor will not kick in. The fan runs with no de-humidification. I have run it continuously for over 72 hours, set at humidity level 35% , room humidity at 65%, with no results. The unit was purchased from Menards approximately 3 years ago. Please accept this email as a claim on the 5 years compressor warranty provided with this unit. User's recommendation: Don't buy, for quality and no customer service.