17 Nov, 2010 → by ClaimboUser273234
Sold me a service contract that expires before I used the paid for oil changes based on mileage.
I purchased both a vehicle maintenance and extended warranty for my 2005 Toyota Tundra. The extended warranty was for 7 years or 75,000 miles. To date I have 27,660 miles. I went to have the oil changed this morning and was advised the maintenance contract had expired with six oil changes unused although the extended warranty is valid for another 18 months. At no time during the sale process was I informed of the different expiration dates on these policies. Buyer beware, I was informed their was nothing they could do by their customer service. I promise never to buy another TOYOTA product ever! is my answer to your customer service! Pete Chavez Camarillo, California