I purchased a full AVS4You software license in 2009 and I was pleased with their programs but approximately two months ago most of my AVS4YOU programs quit working and I get messages that imply I am not licensed such as "Class Not Registered". This software has been used on the same computer since I bought the license. The company advertises that they will respond to email inquires within 48 hours. This has not happened and there is no other way to contact them but email. They provide a forum for discussing issues online but when I tried to register every user name I selected was rejected. Bottom line is I paid AVS4YOU for a non-expiring license to use their software and they are not honoring their end of the agreement. I am being ripped off by AVS4YOU.