27 Jul, 2021 → by ClaimboUser752775
Smithfield Virginia store
1
I have been coming to this Taco Bell for over 7 years. The past few months(especially the last month)service has been extremely horrible. Besides the fact that the food appears to be thrown in a pile and half way wrapped up so the ingredients fall in the bag, the employees are racist towards white people, talking loudly enough with the window closed so I can hear about "this [censored]ing white boy in the drive through"while being completely rude, blatantly because of my skin color. The past 4 times I have been to this location after 10:15pm the past few weeks, they tell me the system is down and they cannot take orders. If this is true the system needs to be fixed bc it happens WAY too often, but I assume it works just fine and they have already cleaned up and are just waiting to clock out at 11 so they don't want to reclean. If this is the case, the employees that are responsible should be fired bc like I said this has happened 4 times the past few weeks and multiple more times the past few months. Please fix this location to the standards it use to be so I can get a decent meal on my way home from work since Taco Bell is the only fast food restaurant SUPPOSEDLY open until 11 in my area. And also if I continue to feel discriminated against because of my skin color at my local Taco Bell that I have spent thousands of dollars at the past 7 years, to the point where I don't trust what they will do to my food, I will talk to my lawyer and see what legal actions can be taken. If you have any questions my telephone number is [protected]