If there are any individuals out there who would like to do a little online gambling thinking you may have a chance to win money and be entertained at the same time should not ever play at this casino. The software is RTG financed by Intertop Sportbooking. I was told I used the coupons offered incorrectly. There are no guidelines listed as to how coupons can be redeem. There are no rules listed for the patrons of this casino, but the people who are responsible for providing the terrible customer service have these rules. So after winning 16,000 dollars I was told I can't have the 16,000 but they will give me 300.00. My question is if I truly misused the offered coupons why would they give me anything. I only lost 30 bucks in this little endeavor but it taught me that when dealing with any type of casino online especially if provided by RTG gaming then I should be prepared to not win anything because even if you do, they will not pay. The rules of gambling have not changed. If you lose you pay up. In my situation the casino lost and did not pay up.