I was at the Jacobson rd shell in neenah wi I was there around 3am on July 24th 2020. I can't read.. well I did not know you had to tell the clerk to come n see the amount of $ b4 u cash out on the slot machines i asked the clerk how much he could pay me he says how much Is the ticket I said $80 he goes I can do $40 I said ok so I assumed it was it was ok 2 push the collect button i go up there n say I printed the ticket n he starts yelling at me saying no its voided I need 2 see it 1st I start crying saying how could u do that he said nope i can't he was a really rude man that took it out on me I feel I was ripped off n it was a accident misunderstanding I want my $80 dollars today