19 Apr, 2008 → by ClaimboUser613149
Slammed by Hollywood Vidios
I have a movie pass with Hollywood that allowed me to have 2 movies out at time. I could return the movies as many times as I wanted during the month for a cost of $23. When I went in to get my movies I was told my credit card hadn't gone through? Then I said ok, that's wierd, what do I need to do? "Oh, well we aren't offering the 2 movie deal any more, you have to upgrade to the 3 movies for more money if you want to stay on the movie pass." Yeh, right, my credit card didn't go through because Hollywood cancelled my contract without telling me. Or any of its other customers with the 2 movie deal. What a *** thing to do to me and the poor clerk who had to deal with one very unhappy customer. I walked out of there with out any movies. I think I'll take my bisness to Blockbuster.