I was directed to an sample offer of Skin Element (trial) and EyeVibe (trial). on a website that mad me answer lots of surveys questions over and over and mostly I always ended up with make-up creams etc and really only asked for and was promised a sample for only small S&H cost. They arrived around January 7, 2017 and I called to make sure they had cancelled further orders.Well they sent me a full jar of Skin Element but I thought that was the trial size because it says so on packing slip. The Eye Vibe was also included in same box as Skin element although I paid separate S&H for it. I called 6 days later to make sure the company was thanked for the products but informed not to accidentally charge more shipments to my method of payment because I am elderly, on disability, ill, and live month to month and certainly couldn't afford expensive products. I assured customer rep that I'd be glad to write a review of products after using them 30 days or take before and after pics to use.Well the rep informed me that they had already charged me $97.00 for Skin Element and I could avoid $107.00 charge if I sent Eyevibe back. I had already opened them but had used very little. I was appalled they did that without notifying me. After quite a few well spoken words by myself, Im cancelled, still returning Eyevibe, and getting $68.00 credit returned to the $97.00. charge. Please don't order..There were no disclaimers or information regarding the company's intentions to do what they did.BEWARE