The seal on the bottom of the shower is torn. I contacted Rebath three times in over a five week period for a replacement seal. The seal slides out and a replacement can be easily slid in. At first I was told that I wasn't in their system. Apparently a sub contractor of Rebath did my job. I had to email my original contract to Rebath to prove that I had their product. I was told that I would be hearing from Rebath, but after two weeks of waiting I know that there will be no follow up by this company. If you want their product they can have a salesman at your house the next day, but if you need follow up support your on your own. I went to Lowes and purchased a shower door seal and replaced it myself. Expect no customer support from Rebath.