15 Nov, 2020 → by ClaimboUser28088
Shop fee of $35. And what is an outside purchase on a starter
2
Why put a starter in a wilson reman starter if pepboys don't stock them. Now I see the reason for outside purchase$264.64. Also car was at shop at 8;30 am didn't get inside till 1 & ten mins later there calling telling me it needs2 tie rod ends, qs tie rod, wheel alignment. Anyway it took 2 hours to do starter and then car was put outside 3;30. No one called to say its done I called at 5 and was then told its done. Thats funny cause on 10/29 the car had a complete going over at my main garage, they didn't say anything about tie rods, and ive been dealing with them for 14 years. Also how I know when car was in &out there is a camera that records 360 degrees with time stamp. I seen the guy pull it into bay and back out when done and sat with no call for 2 hours. Something so simple as a starter rem.&repl to take 8 hours is ridiculus. They should stop trying to up sell. I would never send anyone to pepboys not even my enemy