Asked for refund after I was told I didn't get a tracking number because I didn't pay shipping and handling yet was charged international fees that I won't get back if I see my refund. I ordered my product 2 weeks ago still no sign of my order. I paid right at 200 bucks for everything yet no product, no respect, no satisfaction, and no relief for my scratchy babies. it guarantee a full refund for whatever I have a problem with I have several. Most importantly no respect and no product.