We ordered two separate shipments of 2 jars each of Myohealth. On one shipment, we were charged 7.00 dollars for shipping. Another of the same exact order, we were charged $11.00! They did not respond to my complaint about shipping charges. They were shipped the same way/same carrier, from same place. We ordered from Amazon the next time and had free shipping. Told them about that and they said Oh Well, that is just the way it is, we have to charge shipping. You either get it or don't get it from them; they don't care.