16 Aug, 2021 → by ClaimboUser471541
Shingle replacement due to storm damage
1
I have had Choice Warranty since April of 2021 and not needed them until now. When I sign up in April I specifically asked what was covered and mentioned my roof, HVAC, appliances, etc. and was told all would be covered. Well last night (Aug 15, 2021) during a storm. That part went smooth. They sent a representative from Abco Roofing and I paid the $85 agent fee (assuming it was my deductible for the job) and within 2 hours I got a call back from them stating that Choice declined my claim stating the repair needed was not covered! They gave no explanation to Abco or to me when I called and asked why it was not covered, just said it was not covered because it was not normal wear and tear. Needless to say I canceled my policy with them.