I went on line to this company and purchased a service that was to be a 30 day trial and I also got a few things extra. I had got a small puppy 9 weeks old and it just happened later that day that my daughter came to my house and took the puppy to her place because I was having a hard time with it in my home. I then sent them an email as per there subject and said that I wanted everything cancelled because I explained that I no longer had the puppy. I did fill out all the necessary forms and gave the last four numbers of my credit card. the next day they took out 120.50 and 83.23 on my credit card. I have sent an email to this so called trainer and also called there number for billing and had to leave a message. if this is a scam they person had to be stopped from what is going on here. thank you Daniel Hoffman