7 Aug, 2021 → by ClaimboUser70278
Services regarding the cancellation my handset insurance.
1
I have a handset insurance on my vodacom cell phone number [protected] and ID number [protected]. I have been trying to cancell this policy since November 2020 and later in March 2021 was referred to Finrite insurance company because they are responsible for all their insurances. When I ask why was I not told about them from the beginning they told me on all the record about my cancellation request. In March I consulted Finrite telephonically and thaey confirmed that it has cancelled, the will communicate with Vodacom, days later I received an sms from Vodacom informing me that they have added Samsung Z2 with the cell phone that doesn't belong to me and without my concern. I have been send from pillar to post ever since then, please I need help because currently I am unemployed and can't keep on borrowing money to pay insurance. Regards Mathoma Matjila