This has happened many times before as the new month comes on. I have SMS service with tracfone far into the future. But the SMS service gets shut off - turned off - a period of time before the renewal time usually around the first of the month. Forcing me to do with out the SMS service or renewing it earlier than I otherwise would have to. I have called to complain, I have sent emails, I have rebooted my phone, I have waited for someone with a foreign accent describe what to do, I have read messages saying they apologize for the inconvenience but still the problem exists - I am waiting to have someone REALLY fix the problem and not apologize.